Calling in sick (English)

Feeling under the weather and can't make it to work? Be sure to let us know you're sick before 10:00 on your first day of feeling unwell through the Maqqie app and a phone call.

Do you have a contract for phase A, B, or C?

Make sure to let us know if you're feeling unwell before 10:00 on your first day of illness. You can easily do this using the Maqqie app. Just go to Agenda > Illness > Report sick. After that, please give Maqqie a quick call to confirm (088 010 7500).

1. Your sick report has been sent to Acture. Starting from the first day of your illness, you'll get absence guidance from Acture.

2. Acture will get your information and reach out to you through a text message.

3. Click the link in the text message and answer the questions. Make sure to do this on your first day of feeling unwell.

4. Are you feeling better? Awesome! Let us know through Agenda > Illness > Report feeling better.

5. Once your contract with Maqqie finishes, you'll get a sickness benefit through Acture. We'll stay actively engaged in helping you with your reintegration journey

Here you can discover more about Acture and what to do when you're feeling unwell.

Do you have a payroll contract?

Make sure to let us know if you're feeling unwell before 10:00 on your first day of illness. You can easily do this using the Maqqie app. Just go to Agenda > Illness > Report sick. After that, please give Maqqie a quick call to confirm (088 010 7500).

1. Maqqie will handle your absence management.

2. In cases of long-term sickness, we will involve an occupational physician from Acture.

3. Feeling better again? Great! As soon as you’ve recovered, you must report your recovery immediately.

You can find all the information about absenteeism in the Maqqie app. Just head to the Documents section and search for 'Verzuimprotocol'.

We can’t report you sick retroactively. If you don’t report your sickness on time, we can’t provide absence guidance for the period before your notification, and you won’t receive payment for that time. This applies to all contract types.